What is Closamo?+
Closamo finds the companies that need your offer, drafts the first message and aims for a meeting. You validate it before it is sent. At launch: France, Belgium, Switzerland, Quebec, English Canada, the United Kingdom and the United States.
What happens without WhatsApp or Gmail?+
Search, enrichment and the CRM still work. Sends stay simulated until that channel is connected. WhatsApp (QR code connection) pairs your own number. Pro: 20 messages a day. Agency: 200. WhatsApp may restrict a number used for unsolicited messages.
Can the agent send without asking?+
By default, no. Copilot drafts the message and you validate it. Auto-send is a tick on the Agent page. It respects plan caps, the market hours and the switch that suspends every campaign. Follow-ups go out on day 3 and day 7, then stop on a reply, a bounce or an unsubscribe. The Starter trial cannot turn it on.
How do you stop it?+
Suspend all campaigns stops the queue. A reply, STOP or a hard bounce ends that record's sequence.
Does Closamo send without a legal basis?+
No. Each contact stores a country and a consent basis. If the basis is missing, a real send is blocked or sent back to review. The rule depends on the country: CNIL, Belgium, UWG, CASL, PECR or CAN-SPAM.
Do you need a card to start?+
The 3-day trial is only on Starter, once per account, with a card. Caps are lower. Pro and Agency are paid immediately, monthly or yearly. After 3 days, the workspace becomes read-only unless the subscription is paid.
How is yearly calculated?+
Ten times the monthly price, charged once for twelve months. 49 becomes 490, 99 becomes 990, 249 becomes 2,490. Cancellation takes effect at the end of the period.
Where does the card go?+
Secure card payment. The card number is not stored at Closamo. You cancel from settings.
Can you get a refund?+
A refund is possible only if no search has been run since the payment. As soon as one search has been run, the period is delivered and is not refundable. You can cancel at any time: access stays open until the end of the paid period.